Privacy Policy
Privacy Policy – Sophie's Sound
Last updated: August 2, 2026
At Sophie's Sound, we respect your privacy. We handle your personal data with care and process it in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Sophie's Sound
Owner: Sophie Mol
Email: info@sophiessound.nl
Website: www.sophiessound.nl
2. What Personal Data Do We Collect?
When you contact us or book a service, we may process the following personal data:
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First and last name
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Email address
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Telephone number
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Company name, if applicable
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Billing and address details
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Information you voluntarily provide through the contact form
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Information you provide when requesting a performance, singing lessons, Vocal Empowerment Coaching, Reiki or Sound Healing session
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Correspondence via email or WhatsApp
3. What Do We Use Your Data For?
We use your personal data solely for the following purposes:
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Responding to inquiries
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Scheduling appointments
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Preparing quotations
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Providing our services
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Sending invoices
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Maintaining customer contact
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Complying with legal and administrative obligations
We will not use your personal data for other purposes without your consent, unless we are legally required or permitted to do so.
4. Contact Form
When you complete the contact form on our website, we use the information you provide solely to contact you and respond to your inquiry.
5. Online Bookings
When you request a performance, coaching session or other service, we process the information necessary to:
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Contact you
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Schedule the appointment
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Provide the agreed service
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Prepare and issue an invoice
6. Google Analytics
Our website may use Google Analytics to gain insight into how visitors use our website.
We have configured Google Analytics so that IP addresses are anonymised as much as possible. The data collected is used solely to improve our website.
Where legally required, we will request your prior consent through our cookie banner.
7. Cookies
Our website uses cookies.
We may use:
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Functional cookies – necessary for the proper functioning of the website
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Analytical cookies – used to understand how our website is used
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Marketing cookies – only used with your consent
You can change your cookie preferences at any time through the cookie banner.
8. Sharing Personal Data
We never sell your personal data to third parties.
Personal data is only shared with third parties when this is necessary to provide our services, for example with:
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Our hosting provider
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Our email provider
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Accounting software providers
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Payment service providers, where applicable
Where required, we enter into a data processing agreement with external parties.
9. Retention Periods
We do not retain personal data for longer than necessary.
Invoice and accounting data is retained for at least 7 years, in accordance with the applicable legal tax retention requirements.
10. Security
Sophie's Sound takes appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or other forms of unlawful processing.
11. Your Rights
You have the right to:
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Access your personal data
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Have your data corrected
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Request the deletion of your data
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Object to the processing of your personal data
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Withdraw your consent
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Request the transfer of your personal data (data portability)
You can submit a request by emailing:
We will respond to your request as soon as possible and, in any event, within the applicable legal timeframe.
12. Complaints
If you have a complaint about the way we process your personal data, you can contact Sophie's Sound.
If we are unable to resolve the matter together, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
13. Changes to This Privacy Policy
Sophie's Sound reserves the right to amend this Privacy Policy from time to time.
The most current version of this Privacy Policy will always be available on this website.